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"HeadsUp" Text Announces Expansion of Support Services Available

HeadsUp Text, the text support service for young people operated by Rehab and supported by Meteor, has welcomed in the New Year by announcing details of an expansion of its service which will now include details of student support services at 26 colleges nationwide.

By simply texting "Headsup" to 50424, Headsup text already offers information on support services for a range issues, including sexual health, sexuality, mental health, suicide, drugs, abuse and crisis. This expansion will now provide information specifically for students including details of students' union offices, college counsellors, chaplaincies and access offices. The free service is fully automated and available 24 hours a day, 365 days a year.

Since the launch of HeadsUp Text in autumn 2007, almost 6,500 people have used the service. Of the issues raised by texters, "teen issues" is the topic on which users have most frequently sought advice, accounting for 18% of requests. This is followed by mental health at 14%, sexual health at 12%, and suicide and sexuality each at 11%. The vast majority of texts occur between 11pm and midnight.

New Year - New Worries

Collette Ryan, HeadsUp Project Manager, comments: "The arrival of the New Year can be a source of renewed inspiration for people, however, as the excitement of the holiday season ebbs away, it can also pave the way for new worries for young people around money, relationships and the future. That is why it is crucial that they know that they can turn to Headsup when they need it most, for information and support, whether it is for themselves, or for a friend in trouble. The addition of student services to HeadsUp Text means that we are combining national help and support services for young people with local on-the-ground services in colleges."

Commenting on the service, Amanda Carroll, Meteor's Head of Communications, said, "The Headsup text service helps to create communication between young people and the support groups that can help them with any issues that they may be experiencing. We welcome the opportunity to support Rehab with the expansion of this valuable communications resource for young people."

In addition to details of student services at colleges nationwide, HeadsUp Text also features details of the Samaritans, AL Anon, Aware, Women's Aid, Childline, MABS and Bodywhys, amongst others.

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