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HeadsUp encourages young people to seek help
during periods of exam stress


- Requests for information rise by almost 90% in the last year -

HeadsUp Text, which is supported by Meteor and co-ordinated by Rehab, is reminding young people to reach out for help if they are struggling to cope with the pressure of exams. By simply texting the word HEADSUP to 50424, young people can receive details of helplines and support services on a range of topics, including suicide, drugs, alcohol, abuse, sexual health, sexuality, parenting, relationships and mental health. In the last year, almost 90% more young people have used the service and Rehab expects many more students to avail of the text support service over the coming weeks as they prepare to sit the Leaving and Junior Certificate examinations.

Within the last year, requests for information on teen issues have increased by 102 per cent, crisis queries up 94 per cent, mental health issues and sexual health issues both up 90 per cent, and abuse queries up 89 per cent. Teen issues (17 per cent), mental health problems (13 per cent) and sexual health concerns (11 per cent) remain the topics on which users have most frequently sought information.

At the touch of a button, HeadsUp Text can be accessed free of charge by all mobile phone users on all networks thanks to Meteor's support. Through HeadsUp, young people can obtain contact numbers for organisations that will provide practical advice to their problems. The Samaritans, AL Anon, Aware, Women's Aid, Childline, Gay Switchboard, Drugs/HIV helpline and Bodywhys, are among the many support services featured on the HeadsUp Text service. The confidential and fully-automated service is quick and easy-to-use, giving the user an immediate response to a wide range of problems.

"Many young people find it hard to cope with the stress and anxieties of exams and are sometimes left feeling alone, unable to talk to family or friends about what they are going through. HeadsUp Text offers them the crucial information that they need in getting them through this difficult time," according to Angela Kerins, Chief Executive of Rehab.

"We are delighted with the continued growth in the number of young people using this service, particularly since this last year has brought with it such difficult and unforeseen circumstances for many. By providing a 24-hour, confidential service, HeadsUp Text is there for young people when they need it most," said Ms Kerins.

Amanda Carroll, Meteor's Head of Communications said, "We recognise the enormous popularity of text messaging as a communications tool. It's quick, easy, and straightforward, and we would encourage students who may be in difficult situations to save the number on their mobile and reach out for help when they need it."

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Registration number: 14800 | Registered Office: Roslyn Park, Sandymount, Dublin 4 | Charity number: CHY4940